Information We Collect

At BauMiau, we collect certain information to provide and improve our services. This includes:

• Personal Information: Name, email address, shipping address, and payment details when you make a purchase.
• Device Information: IP address, browser type, and operating system for analytics and security purposes.
• Usage Data: Pages visited, products viewed, and interactions with our website to enhance user experience.
• Cookies: We use cookies to remember preferences and track shopping cart contents. You can manage cookie settings in your browser.

How We Use Your Information

Your data is used exclusively for legitimate business purposes:

• Processing and fulfilling orders
• Providing customer support via email at [email protected]
• Improving website functionality and product offerings
• Sending transactional emails (order confirmations, shipping updates)
• Preventing fraud and ensuring website security

We never sell your personal information to third parties.

Data Sharing and Third Parties

We may share information with:

• Payment Processors: To complete transactions (data is encrypted during transfer)
• Shipping Providers: Only the necessary delivery information
• Analytics Services: Aggregated, non-personal data for performance tracking

All third-party providers are GDPR/CCPA compliant and bound by strict confidentiality agreements.

Data Retention and Security

We retain personal data only as long as necessary:

• Order information: 5 years for tax and warranty purposes
• Marketing opt-ins: Until you unsubscribe

We implement industry-standard security measures including:

• SSL encryption for all data transfers
• Regular security audits
• Limited employee access to sensitive data

Your Rights

Under GDPR, CCPA and other privacy laws, you may:

• Request access to your personal data
• Request correction or deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing
• Lodge complaints with supervisory authorities

To exercise these rights, contact us at [email protected]. We respond to all valid requests within 30 days.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children without parental consent.

International Data Transfers

As an international business, data may be transferred outside your country of residence. We ensure all transfers comply with applicable laws using Standard Contractual Clauses or other approved mechanisms.

Policy Changes

We may update this policy periodically. Continued use of our services constitutes acceptance of the current policy.

Contact Us

For privacy-related inquiries, please email [email protected].