About us
Welcome to BauMiau – where passion for pets meets premium quality. Founded in 2015, BauMiau started as a small family-run business with a simple mission: to create thoughtfully designed products that enrich the lives of pets and their owners. Today, we've grown into a trusted global brand, serving pet lovers across 30+ countries with innovative, durable, and stylish pet essentials.
Our Mission & Values
At BauMiau, we believe pets are family. Our core philosophy revolves around three principles:
- Quality Without Compromise: Every product undergoes rigorous testing for safety and durability.
- Innovation Through Empathy: Our designs solve real pet-parent challenges with smart functionality.
- Sustainable Happiness: We prioritize eco-friendly materials and ethical manufacturing.
What sets us apart is our Pet-First Design Approach – each item is developed with veterinarians and animal behaviorists to ensure optimal pet comfort and engagement.
Our BauMiau Family
Behind every product is a team of pet enthusiasts who bring diverse expertise:
🐾 Collaborative Creativity: Weekly "Paw Sessions" where employees bring their pets to inspire new ideas
🐾 Continuous Learning: Regular training with animal welfare organizations to stay updated on pet care science
🐾 Community Focus: 5% of profits support animal shelters and rescue initiatives worldwide
Our Promise to You
We stand behind every product with:
- 365-day satisfaction guarantee
- Free global shipping on orders over $50
- Dedicated pet care specialists available via [email protected]
- Carbon-neutral packaging and shipping
From our interactive toy development lab to our customer service team's personalized recommendations, every BauMiau experience is designed to strengthen the bond between you and your furry companion.
As we look ahead, BauMiau remains committed to pioneering the future of pet care through:
- Expanding our line of smart tech-enabled pet products
- Developing biodegradable alternatives for all product categories by 2025
- Launching educational initiatives for responsible pet ownership
Thank you for being part of our journey. We're honored to be your partner in creating joyful moments with your beloved pets.